Investigating - We are currently investigating this issue.
Mar 26, 2024 - 11:52 EDT
Update - Team has rolled out a fix and is monitoring. Just Workout workout's may take up to 5 minutes to reflect in Strava.
Mar 25, 2024 - 15:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 2024 - 15:56 EDT
Investigating - We are currently investigating reports that members are not receiving high fives.
Mar 24, 2024 - 14:27 EDT
Investigating - We are currently investigating limited reports of platform detect errors and 0 metrics on the Peloton Bike for new installations. The team has identified a fix. If you are encountering this issue, and it is not resolved with a factory reset or after securing your cables, please contact member support to schedule a field repair.
Mar 14, 2024 - 16:05 EDT
Monitoring - This issue remains mitigated, and the team will be rolling out additional improvements over the course of the next 2 weeks. We will continue to monitor the issue closely until the issue is resolved.
Feb 01, 2024 - 16:53 EST
Bike/Tread/App/Row Degraded Performance
90 days ago
99.77 % uptime
Today
Member Login Operational
90 days ago
100.0 % uptime
Today
Live Classes Operational
90 days ago
100.0 % uptime
Today
On Demand Classes Operational
90 days ago
99.96 % uptime
Today
Leaderboard Operational
90 days ago
100.0 % uptime
Today
Activation Operational
90 days ago
100.0 % uptime
Today
Peloton App Degraded Performance
90 days ago
98.48 % uptime
Today
Lanebreak and Entertainment Operational
Connected Fitness Tablets Operational
Hardware Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.97 % uptime
Today
Peloton Site - (onepeloton.com) Operational
90 days ago
99.81 % uptime
Today
Peloton Apparel (apparel.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Studio (studio.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Support (support.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Profile/Workout History (members.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Returns (returns.onepeloton.com) Operational
90 days ago
100.0 % uptime
Today
Peloton Checkout (onepeloton.com/checkout) Operational
90 days ago
100.0 % uptime
Today
Contact Operational
90 days ago
99.99 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
99.99 % uptime
Today
Support Tickets Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Strava Operational
90 days ago
100.0 % uptime
Today
Fitbit Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Spotify Operational
90 days ago
100.0 % uptime
Today
Apple Music Operational
90 days ago
100.0 % uptime
Today
Affirm Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

Unresolved incident: Some Members receiving "an error occurred while loading" message and unable to start a class.

Mar 25, 2024

Unresolved incident: Just Workout workouts not syncing to Strava.

Mar 24, 2024

Unresolved incident: Intermittent issues receiving high fives.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Resolved - This incident has been resolved.
Mar 22, 09:07 EDT
Investigating - The team continues to investigate this issue and expects to rollout a fix this week.
Mar 19, 11:36 EDT
Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024
Resolved - This incident has been resolved.
Mar 19, 16:11 EDT
Monitoring - We are starting to see recovery of the chat platform and Members are successfully getting help in chat. We are continuing to monitor the situation.
Mar 19, 15:42 EDT
Investigating - We are investigating an issue that is affecting our chat platform connecting to Member Support team members. If you need assistance, please reach out to our Support Team via phone at 1-866-679-9129. We apologize for any inconvenience this may cause.
Mar 19, 15:27 EDT
Completed - The scheduled maintenance has been completed.
Mar 19, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 12:00 EDT
Scheduled - We will be undergoing scheduled maintenance at this time. We expect minimal to no interruptions to our member experience. Thank you for understanding
Mar 19, 10:13 EDT
Resolved - This incident has been resolved.
Mar 19, 09:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 14:44 EDT
Investigating - We are currently investigating this issue.
Mar 18, 14:06 EDT
Mar 18, 2024
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024